LabSmart

LabSmart › Home Sample Collection Booking

Software free — you pay only for hosting

Let Patients Book a Home Collection Without Phoning You

Home collection is usually run on phone calls and a WhatsApp group: someone takes the address by voice, writes it down, and the phlebotomist rings back when they can't find the house. This replaces that with a booking page. The patient's location comes from their phone, the tests come from your own catalogue, and your collector gets a map link straight to the door.

Open the Free Demo → No login needed — try a real booking
Home collection booking form showing name and phone fields, a Location Captured confirmation with accuracy, and an editable address filled in automatically
Step one: the address is filled in from the phone’s location and shown for the patient to confirm — no house number dictated over a bad line.

Three steps for the patient

Name, phone, location

The browser asks for their location and fills the address in automatically. No typing a house number over a bad phone line, and they can correct it before confirming.

Choose tests

Search or browse your own catalogue, grouped by category with prices shown. A running cart total sits at the bottom of the screen.

Confirm

They get a booking reference immediately, plus confirmation by email and WhatsApp. Payment happens at the visit — nothing to pay online.

Test selection screen listing categories such as haematology, biochemistry, hormones, molecular PCR and serology with the number of tests in each
Your full catalogue, grouped by category.
Test search for ESR showing matching tests in biochemistry and haematology with prices, one selected, and a running total with a checkout button
Search, tick, and a running total follows down the screen.

What changes for the lab

📍

Addresses that are actually findable

A map link to the exact coordinates, not a description of a street. This is the single biggest cause of wasted collection trips.

📋

The right tests, written down

The patient picks from your catalogue, so the collector arrives knowing which tubes to bring instead of working from a message.

🕐

Bookings outside office hours

Someone deciding at 11pm can book then and there. A phone line cannot take that order.

🔢

A reference for every booking

Sequential daily references mean a patient can be looked up in seconds when they call to ask where the collector is.

💳

No payment gateway to run

Pay on collection by design — no merchant account, no transaction fees, no card data to protect.

📲

Confirmation the patient keeps

Email and WhatsApp confirmations cut the "did my booking go through?" calls that eat your reception's day.

Try a real booking now

The demo is the working app with a live test catalogue. Make a booking and watch the reference and confirmation come back — no sign-up, no login.

Open the live demo → Pair it with PathLab

Works best on a phone, since that is where the location capture matters.

Frequently asked questions

How does the patient give their address?

The booking page asks the browser for the phone's location and fills the address in automatically, so the patient does not have to type it. They can correct it before confirming. Your phlebotomist then receives a map link that opens directly at the door.

Which tests can patients choose from?

Your own catalogue. Tests are loaded from your existing test list with their categories and prices, and the patient can search or browse by category. When your menu changes, the catalogue is reloaded.

Does it take payment online?

No. Bookings are pay-on-collection by design, so there is no payment gateway to set up, no transaction fees and no card data to protect. The phlebotomist collects payment at the visit.

How does the lab find out about a booking?

Each booking gets a reference number and immediately sends an email to the lab with the patient's details, chosen tests and a map link. The patient receives their own confirmation by email and WhatsApp.

How much does it cost?

The software has no licence fee. You pay only for the VPS hosting that runs your own private instance, from $5 per month.